Lead Operations Reporting Analyst Job (Plano, TX, US)



About the Role and Responsibilities

Location: Plano, TX


About the Role:


The Lead Report Analyst gathers requirements and develops reports that support global Sales, Channels and Marketing business units at McAfee, utilizing several reporting platforms. The position requires working with cross-functional teams consisting of IT, Operations, Sales, Sales Operations, Channel, Channel Operations, Marketing, Marketing Operations, Business Analysts, and Business Subject Matter Experts.


Key Responsibilities:


- Analyzing business needs, creating requirements and developing reports to satisfy that need
- Analyzing and understanding key business processes
- Solid data analysis to ensure meaningful data is presented
- Heavy data manipulation required
- Function as subject matter expert on reporting with a team of report writers
- Heavy OBI and report testing to support system enhancement and defect releases
- Develop and present reports in multiple formats – system dashboards, Excel, PowerPoint, etc.
- Ability to assist and train users in best practices so that they become self-sufficient in running and creating their own reports
- Ability to accurately gather and communicate future reporting enhancements
- Some project management such as taking meeting notes, enforcing deadlines, conflict resolution, and tracking items to completion
- Document processes and procedures for team trainings
- Ensure project and process quality
- Ensure adherence to company policies, standards, and procedures


Qualifications


Required Experience/Skills & Education:


- Bachelor’s degree
- College graduate with at least 5 years experience
- Must be able to successfully utilize technical tools such as Excel, Access, OBI, SQL and others for heavy data analysis
- Knowledge of technologies such as Siebel CRM. SaaS CRM knowledge a plus
- SAP BW experience or experience with another Business Intelligence tool is a plus
- Demonstrated ability in understanding business processes and translating into meaningful reports
- Must be process-driven and organized
- Excellent time management skills in order to juggle multiple requests
- Excellent interpersonal and communication skills
- Strong presentation skills


McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!


Job: Sales Operations
Primary Location: NA-USA-TX-Plano
Position Number: 876832
Schedule: Full-time

Nearest Major Market: Plano
Nearest Secondary Market: Dallas
Job Segments: Operations Manager, Operations, Developer, ERP, Sales Operations, Technology, Sales


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